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TinyBird

Terms of service

These terms are an agreement between you and MAROTECH SOLUTIONS (registration no. [registration number to be added]), [business address to be added], Malaysia ("we", "us"), for the use of TinyBird. By creating an account you accept them. If you use TinyBird for a business, you accept them for that business and confirm you may do so.

The service

TinyBird helps you post on Threads. It writes drafts in the voice you describe, lets you review and approve them, schedules and publishes posts to the Threads accounts you connect, and shows how they did. Some features use AI and cost credits; the rest are part of your plan.

TinyBird is not made, endorsed or run by Meta. Threads is a trademark of Meta Platforms, Inc. Posting depends on Threads and its API, which Meta can change or stop.

Your account

  • You must be at least 18 years old.
  • Give us a real name and an email address you read. Keep your password and sign in codes to yourself. You are responsible for what happens in your account.
  • A workspace has one owner. The owner can invite members on plans that allow them, and is responsible for what members do in the workspace.
  • Tell us at once at security@marotech.my if you think someone else has used your account.

Plans and credits

  • Plans, their limits and their prices are on our pricing page. Prices are in Malaysian ringgit.
  • The Free plan is free for as long as we offer it. It is not a trial.
  • Each plan gives a number of credits every month, also on yearly plans, where they come each month of the year. They are used first and do not carry over to the next month.
  • Reload credits you buy last 12 months from the day you buy them, then expire.
  • Credits have no cash value. They cannot be sold, moved to another workspace or exchanged for money, except as these terms say under Refunds.
  • When your credits run out, AI features stop until you have more credits. Approved posts, scheduling and results keep working.
  • If you move to a smaller plan, nothing is deleted. Anything over the new plan's limits becomes read only until you remove it or move back up.

Billing and renewals

  • By card: you authorise us to charge your card through Billplz at the start of each month or year, at the price of your plan then, until you cancel. If a charge fails, we try again after 1 day and after 3 days and email you each time. If it still fails, your workspace moves to the Free plan and keeps its data.
  • By FPX, DuitNow QR or e-wallet: you pay ahead for the months you choose. Nothing renews on its own. We email you before the paid period ends. If you do not pay again, your workspace moves to the Free plan and keeps its data.
  • Every payment gets a receipt by email.
  • If we change the price of a plan, we email the account owner at least 30 days before the new price applies to them.

Cancelling

You can cancel a paid plan at any time from Plan and usage in Settings. The plan stays until the end of the period you paid for, then the workspace moves to the Free plan.

You can delete your account at any time from your profile. This stops renewals and removes your card at once, without a refund for the time left. If you change your mind, email support@marotech.my within 30 days and we restore the account and its content; you then connect Threads again.

Refunds

Payments are not refundable as a rule, and unused credits or unused time on a plan are not refunded when you cancel. We do refund, by hand, when you were charged by mistake, charged twice, or could not use what you paid for because of a fault on our side. Write to support@marotech.my within 30 days of the payment. A refund goes back to the way you paid and can take some days to reach you. Nothing in these terms takes away a right you have under Malaysian consumer law.

Posting on your behalf

When you connect a Threads account, you authorise us to act as your agent to publish posts to that account and read their insights, only as you set it up:

  • A post goes out only when you or a member of your workspace approves it, at the time you choose or the schedule you set; or
  • when you turn on auto-post for a persona yourself. Auto-post then publishes that persona's drafts that pass its checks, without waiting for approval. You can see what is queued, put any post back in review and turn auto-post off at any time. We email you after each post it publishes.

Auto-post never publishes product (affiliate) drafts or drafts marked sponsored; those always wait for a person to approve them. We do not like, follow, reply, repost or message for you. You can withdraw this authority at any time by disconnecting the account in TinyBird or removing TinyBird in your Threads settings.

Acceptable use and spam

You must follow Meta's Platform Terms and Developer Policies, the Threads Terms of Use and Community Guidelines, and the law. In particular, you must not use TinyBird to:

  • post at a very high frequency, post the same or nearly the same content again and again, or post the same content across several accounts. TinyBird posts at most 25 times a day to one account and refuses near repeats, and you must not try to get around these limits;
  • buy, sell or swap likes, follows, replies, reposts or any other engagement, or take part in engagement groups;
  • post anything false, misleading or deceptive, including misleading links, fake reviews and claims you cannot back;
  • pretend to be another person or business, or hide who is behind an account;
  • post content you do not have the right to use, or that is unlawful, hateful, harassing, sexual involving minors, or that promotes violence;
  • send spam or run accounts that only exist to promote links;
  • break, probe or overload TinyBird, or get around its limits, credits or security.

Sponsored posts. If a post is shaped by a commercial relationship, such as a paid partnership or a gift from a brand, you must mark it as sponsored in TinyBird and publish it in the Threads app with Threads' paid partnership label. Product posts with affiliate links must make clear that you may earn from the link, as the law and the affiliate programme require.

Your content

You own what you put into TinyBird and the posts made from it. You give us permission to store, process and send your content only as needed to run the service for you, including sending it to our AI model providers to write and check drafts and make images. You confirm that you have the right to use what you upload, such as photos, and to post it.

You are responsible for what is posted to your accounts, whether you approved it or turned on auto-post for it.

AI output

AI writes drafts and images from your instructions. It can get facts wrong, sound like someone else, or produce text that is not right for your audience. Read every draft before you approve it. We do not promise that any draft is accurate, original, or that it will reach a given number of people. You can choose to mark AI-written posts as made with AI on Threads in Settings; AI images are always marked.

Suspension and ending

We may limit, suspend or close an account that breaks these terms or Meta's rules, puts other customers or the service at risk, or that we must act on by law. When we can, we tell you first and give you a chance to fix it. If Meta limits or disables our access to Threads, posting may stop for everyone, and we will tell you.

When an account is closed, we delete its data as our privacy policy describes.

Our responsibility

We work to keep TinyBird running and your data safe, but the service is provided as it is, and we cannot promise it will always be available or free of errors. To the extent the law allows:

  • we are not liable for indirect losses, lost profits, lost followers or reach, or for what Meta, Threads or other services do;
  • our total liability to you for any claim is limited to what you paid us in the 12 months before the claim.

Nothing in these terms limits liability that cannot be limited by law.

Law and disputes

These terms are governed by the laws of Malaysia. If we have a dispute, we will first try to settle it by talking. If that fails, the courts of Malaysia decide.

Changes to these terms

We may change these terms. We update the date at the top, and for an important change we email account owners at least 14 days before it takes effect. If you keep using TinyBird after that, you accept the new terms; if you do not, you can cancel and delete your account.

Contact

MAROTECH SOLUTIONS, [business address to be added], Malaysia.
Support: support@marotech.my
Security: security@marotech.my