Delete your Threads data
You can have the data TinyBird holds from your Threads account deleted at any time, in one of three ways.
-
In TinyBird
Sign in, open Connections and choose Disconnect and delete my Threads data next to the account. Only the owner of the workspace can do this. You get a confirmation code and a status page.
-
In Threads
In the Threads app open Settings, then Account, then Website permissions. Remove TinyBird. Threads then tells us to delete your data, and we do it at once.
-
By email
Write to support@marotech.my from the address you sign in with and name the Threads account.
What we delete
The sign in key (token), your Threads profile (id, username, name and picture link), the ids and links of posts on Threads, and every insight we read for them (views, likes, replies, reposts, quotes and shares). Auto-post stops for every persona that posted to the account.
What stays
The text of drafts and posts written or approved in the workspace stays with the workspace, without any link to Threads. To delete those too, delete your account.
Delete your whole account
Sign in, open your profile and choose Delete my account. At once, the Threads data of every workspace only you belong to is deleted, nothing more is posted or written, and a paid plan stops renewing with its card removed. The account and its content are removed from our live systems after 30 days; until then you can email us to get the account back, and you then connect Threads again. If a workspace has other members, make one of them the owner first.
How long it takes
Threads data is deleted from our live systems as soon as we get the request. Our backups that still hold it are replaced within 30 days.
Check a deletion request
A deletion made in TinyBird, asked through Threads or made by deleting your account gives a confirmation code and a status page that says what was removed, when, and the date our backups no longer hold it. If you lost the link, write to support@marotech.my with the code or the Threads username.